Utility Web Portal is Launched
Dear Community Members,
We are excited to announce that our WEVD Water Department web portal is live! Accessing the web portal is easy; simply visit https://www.waterville-estates.epayub.com to get started. With this launch you can now:
- Pay using a credit card in person, over the phone, or online;
- Create an account to keep track of your utility bills, request service, sign-up for auto pay, and manage your account all from the comfort of your own home; and
- Manage multiple properties through one account
How to create an account:
- Visit https://www.waterville-estates.epayub.com
- Click on the black register button at the top of the screen
- Enter your account number and click search
- Select the information that is associated with your account
- Create your log-in information
- Done!
If you have multiple properties you can link them to one account. To do this simply:
- Create an account for one property
- Log in then click on "Manage Accounts" in the upper right of the screen
- Click "Link New Account"
- Enter the account number for the property you wish to link and verify the correct information is displayed and click "Link New Account"
- Verify your log-in information (you are not creating a new log-in, just verifying the account you are currently logged into)
- You will then see the second account listed
- Repeat as necessary
Another advantage to this web portal is multiple people can have an account for the same property meaning co-owners, spouses, tenants, and other associated parties can create their own account for a property and assist in its management. Simply have them repeat the steps above on their own.
Any questions can be directed to Allison Smith at 603-726-3082 or via email at a.smith@waterville-estates.com. Please be aware that due to the upcoming holiday, staff availability may be limited at times. As a reminder, finance charges for the May 3, 2023 billing start on July 3rd.
Sincerely,
Allison Smith
Water Department Administrator